Frequently Asked Questions
Everything you need to know about growing with Gardener's Supply
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for live plants?
We offer a 100% satisfaction guarantee. If your plants arrive damaged or do not thrive within the first 30 days, please contact us for a replacement or a full refund.
How much does shipping cost?
Shipping rates are calculated based on order weight and destination. We offer free standard shipping on all orders over $99 within the contiguous United States.
Do you offer professional advice for garden planning?
Yes! Our team of master gardeners is available via chat or email to help you select the right tools, seeds, and supplies for your specific hardiness zone.
Are your seeds organic?
We carry a wide selection of USDA Certified Organic, non-GMO, and heirloom seeds. Look for the 'Organic' badge on individual product pages.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Gardener's Supply digital gift cards.